Support

Need help with Step on the Farm? Email koppstudioapps@outlook.com and include your iPhone model and iOS version. We aim to reply within a few days.

Frequently asked questions

My steps are not counting

Open iOS Settings > Health > Data Access & Devices > Step on the Farm and make sure Steps is turned on. Steps entered manually in Health are not counted. Open the app to sync, since missed days are added the next time you open it.

Do I lose steps if I do not open the app?

No. Missed days are filled in from Apple Health the next time you open the app.

How do I restore my farm on a new phone?

Sign in with the same Apple ID, make sure iCloud is on for Step on the Farm, and open the app. Your farm will restore from iCloud.

My animals are hungry

Buy food in the Shop and tap an animal to feed it. Animals that are not fed will droop, so check in regularly.

How do I turn off sound, music or reminders?

Use the toggles in the in-app Settings. Reminders can also be changed in iOS Settings > Notifications.

Privacy and terms

See our Privacy Policy and Terms of Use.